How cancellations and refunds work for Raydiohost.
Raydiohost subscriptions are sold by our Merchant of Record, Creem. This policy explains how to cancel and when refunds are available.
You can cancel your subscription at any time from Configuration → Plan & billing → Manage billing inside Raydiohost, which opens the Creem customer portal. Cancelling stops future renewals; you keep access until the end of the period already paid for.
If you were charged in error or the service did not work as described, contact us within 14 days of the charge and we will review it. Approved refunds are processed by Creem to your original payment method, typically within 5–10 business days.
Email support@wayne-tec.com with your account email and the charge reference. Please do not open a payment dispute before contacting us — we can usually resolve it faster directly.
Refund questions: support@wayne-tec.com.
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